Sweeping attack on lead service lines

With 25 crews working to remove lead service lines– some digging six days a week — the company has swept through 59 municipalities in Bergen and Hudson counties since early 2019.

We’re committed to getting all the lead out of the system.

What’s a service line? It’s the pipe that runs from the main in the street to an individual home or business. Veolia owns the portion of the line from the main to the curb, while the section from the curb to the home is owned by the property owner.

Why lead? Lead is not present in the water leaving the treatment plant and there are no lead mains. But decades ago, lead was an industry standard for smaller-diameter individual service lines or indoor plumbing because it was strong, yet malleable enough to bend. Veolia has been removing these lines for years and today, fewer than 6 percent of customers are served by a utility-owned lead line or gooseneck.

We’re not slowing down until we get these out of the system.

https://mywater.veolia.us/new-jersey/water-in-my-area/service-lines/service-line-interactive-map

New Jersey customers can visit mywater.veolia.us/NJWQ to find out if you may be served by a lead service line.

FOCUS ON WATER QUALITY

The company intensified its lead program in early 2019, when testing showed lead above the standard in 16 homes out of more than 100 that were tested. A team of water quality specialists was formed, bringing in the nation’s leading experts to study the unique characteristics of the system’s water chemistry, hydraulics and size.

Pipes were pulled out of the ground and shipped across the country for analysis. Innovative testing equipment was built and stationed throughout the system. The work led to significant advancements in corrosion control treatment using zinc orthophosphate, which essentially coats pipes to prevent lead particles from entering the water.

Enhancement of corrosion control treatment has caused lead levels to decline significantly, and compliance testing shows the water meets all federal and state lead standards. In fact, levels are at historic lows. Testing also continues to show there is no lead in the water at the treatment plant.

In addition to compliance tests, Veolia offers free testing to customers in homes served by utility-owned lead lines or goosenecks. Of the more than 3,000 homes tested since 2019, 99 percent have met lead standards. In fact, the vast majority showed no trace of lead.

Veolia continues to enhance its treatment and as part of its rigorous analysis of water quality –our lab in Haworth processes more than 80,000 tests annually. We value the trust our customers place in our hands and we take that responsibility very seriously

Need more information? Please contact our customer service center at:

1-800-422-5987 or csnj@veolia.com