Steps
that you
can take

We are taking every action to remove lead and control corrosion, but homeowners should take a closer look inside their homes and act now. Lead plumbing, lead solder, faucets that contain lead, even grounding electric wires to lead pipes can cause elevated lead levels in the water.

We recommend that you check your service line — you’re responsible for the pipe from the property line to your home or business — and replace the line if it contains lead. Visit mywater.veolia.us/NJWQ or call our customer service representatives at 1-800-422-5987 to find out if you may be served by a lead service line.

WE WANT TO HELP IN ANY WAY WE CAN

That is why we are providing water quality testing to any customer served by a utility-owned lead service line.

Our customer service representatives are available to answer any questions or concerns about lead – or other topics related to your water service. Call 1-800-422-5987.

We believe that our partners in government can also take material actions to help limit lead exposure.

  • At the local level, for example, if we were informed whenever in-the-ground, roadwork was conducted in our service territory, we would be better able to coordinate our lead service line replacement with towns.
  • At the state level, we encourage the expansion of existing infrastructure programs or a program that would provide low-cost loans for customers so they can replace their portion of the service line.
  • At the federal level, we believe the EPA should require homeowners to certify whether or not they have lead plumbing in their homes at the time of sale. We already have legislation for lead in paint. We need this for water.

Need more information? Please contact our customer service center at:

1-800-422-5987 or csnj@veolia.com